Lead Field Technician
Full Time • Raleigh
Benefits:
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Free uniforms
Lead Field Technician
Location: Raleigh, NC and surrounding areas
Company: HomeSmiles South Wake County
Job Type: Full-Time | Entry-Level | Hands-On Field Work
Join a fast growing national brand that will be launching in Southern Wake County in April. HomeSmiles provides professional, preventative home maintenance services. We handle the routine but important work that helps homeowners protect their investment and avoid costly repairs.
About this Role:
We are looking for a reliable, capable Lead Field Technician as our first hire who wants hands-on work today and the opportunity to grow with us as we scale. While initial work will be part-time, we expect to grow quickly. The right person will have opportunities for more consistent work, increased responsibility, and leadership as we build our team.
You should have excellent troubleshooting skills, field experience, and the ability to adapt to a changing work schedule. A top-level Field Technician efficiently manages all service callouts, providing high-quality service and maintenance for any job size. You will drive our company-owned truck to the job sites and complete our unique solutions to home maintenance for our clients.
Responsibilities
- Greet Customers with a smile, review orders, and ensure satisfaction with services
- Perform exterior services: dryer vent cleaning, softwash and pressure washing, window cleaning, and gutter cleaning
- Perform basic exterior and interior maintenance tasks
- Scope and complete miscellaneous property maintenance jobs, including installation and testing new equipment
- Create professional job reports using our digital mobile platform
- Train new field technicians
- Keep tools and equipment in clean and good working condition; performing regular preventative maintenance, and if necessary repair in the field
- Maintain equipment stock in the company vehicle, and vehicle readiness
- Drive company vehicle responsibly and safely to/from Customer sites
This is a non-construction, non-licensed repair role. You will not be asked to perform plumbing, electrical, roofing, or general contractor services.
Pay & Bonuses
- $25–$30 per hour, depending on qualifications and experience
- Opportunity to earn additional compensation by identifying additional services homeowners request
- Bonuses may be offered for:
- 5-star customer reviews
- Referrals (customers or team members)
- Regular performance check-ins with opportunity for increased pay and responsibility
- Flexible scheduling
- Company provides uniforms and all major equipment such as power washing equipment, ladders, safety gear, and job-specific tools
What Makes This Role Different
- First hire: You will help shape how this location operates and grows from day one
- No high-pressure sales environment: Focus is on quality service and professionalism
Qualifications
- Comfort working independently in occupied homes in a customer-facing role
- Friendly, professional demeanor with the ability to represent HomeSmiles well and identify additional homeowner needs when appropriate
- Ability to pass a background check
- Reliable transportation
- Comfortable working on ladders and outdoors
- Strong attention to quality, safety, and professionalism
- Clear communication and follow-through
- Prior experience in hands-on maintenance or trade-related work, especially in customer-facing environments, is helpful but not required
Compensation: $25.00 - $30.00 per hour
Join our HomeSmiles Team and help keep families safe.
HomeSmiles is a single solution to all of our client’s property maintenance needs, including dryer vent cleaning, window washing, gutter cleaning, pressure washing, and so much more!
Each franchise is independently owned and operated. Your application will go directly to the franchise and all hiring decisions will be made by the management of each franchise. All inquiries about employment should be made directly to the franchise location.
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Flexible Scheduling
Competitive Compensation
Sick Days